Resolved -
We consider the case closed. The root cause was a degraded performance at the salesforce side. We are looking how this can be notified in the Exalate product.
Nov 19, 17:09 CET
Update -
All nodes are back to normal. We continue monitoring
Nov 14, 12:08 CET
Monitoring -
All the nodes are back operationally, but currently we don't see any activity on these nodes. We are moving the incident into monitoring (and will be doing some additional testing, lowering the severity to 'degraded performance'
Nov 13, 10:40 CET