All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
99.61 % uptime
Today
Exalate Console Operational
90 days ago
99.61 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Operational
90 days ago
99.61 % uptime
Today
Synchronisation node Operational
90 days ago
99.61 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
99.61 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
99.61 % uptime
Today
Service Now Operational
90 days ago
99.61 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
99.61 % uptime
Today
GitHub Operational
90 days ago
99.61 % uptime
Today
Exalate for GitHub Operational
90 days ago
99.61 % uptime
Today
Salesforce Operational
90 days ago
99.61 % uptime
Today
Exalate for SalesForce Operational
90 days ago
99.61 % uptime
Today
Exalate.com website Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
99.61 % uptime
Today
Freshdesk Operational
90 days ago
99.61 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
99.61 % uptime
Today
Freshservice Operational
90 days ago
99.61 % uptime
Today
SyncRoom Operational
90 days ago
100.0 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Some Exalate nodes are unavailable
Resolved - We have closely monitored the health of the affected Exalate nodes, and they are all performing as per expectation.
A post-mortem of the incident will be published in due course.
Nov 28, 08:08 CET
Monitoring - All nodes are now fully operational.
Any communication error reported in the console should now disappear after hitting "Resolve and retry". If you encounter any further problem please reach out to our support team.
We continue to monitor the cluster closely and investigate to root cause the incident.
Nov 27, 23:04 CET
Update - All nodes are now back online and our team is working on stabilizing the services
Nov 27, 21:48 CET
Identified - We have detected some instability again and are investigating why some nodes are not reachable again.
Nov 27, 17:51 CET
Monitoring - All nodes are back online and we are closely monitoring the cluster health.
Nov 27, 16:31 CET
Update - Most nodes are currently running but we are still experiencing intermittent service failures. The full fix is being implemented now.
Nov 27, 14:47 CET
Identified - We have identified the problem and are working to restore full service as soon as possible.
Nov 27, 13:33 CET
Investigating - We are investigating reports of some Exalate nodes being unavailable. We will be providing an update shortly on the investigation.
Nov 27, 12:47 CET
Nov 27, 2025
Nov 26, 2025
Upgrade of Exalate for Zendesk to 5.29.4 version
Completed - The scheduled maintenance has been completed.
Nov 26, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 12:00 CET
Scheduled - This Patch upgrade for Zendesk includes important improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/zendesk-version-5294

- Maintenance Window: The maintenance is scheduled to take place between 12 PM CET and 3 PM CET. During this time, updates will be applied to all customer nodes using the Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Nov 25, 20:43 CET
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