All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
99.92 % uptime
Today
Exalate Console ? Operational
90 days ago
99.92 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) ? Operational
Hosting platform ? Operational
connect.exalate.cloud ? Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Operational
90 days ago
99.92 % uptime
Today
Synchronisation node Operational
90 days ago
99.92 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host ? Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support ? Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
99.92 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
99.92 % uptime
Today
Service Now Operational
90 days ago
99.92 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
99.92 % uptime
Today
GitHub Operational
90 days ago
99.92 % uptime
Today
Exalate for GitHub Operational
90 days ago
99.92 % uptime
Today
Salesforce Operational
90 days ago
99.92 % uptime
Today
Exalate for SalesForce ? Operational
90 days ago
99.92 % uptime
Today
Exalate.com website ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
HotFix upgrade of Exalate for Jira Cloud to 5.23.3 version
Completed - The scheduled maintenance has been completed.
Mar 26, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:30 CET
Scheduled - This upgrade for Jira Cloud includes important performance and product enhancements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/jira-cloud-version-5233

- Maintenance Window: The maintenance is scheduled to take place between 10:30 AM CET and 6 PM CET. During this time, updates will be applied to all customer nodes using the Jira Cloud.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 24, 19:46 CET
Mar 25, 2025
HotFix upgrade of Exalate for Zendesk, Azure DevOps, Github, Salesforce, ServiceNow to 5.23.3 version
Completed - The scheduled maintenance has been completed.
Mar 25, 14:37 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:30 CET
Scheduled - This upgrade for Zendesk, Azure DevOps, Github, Salesforce, ServiceNow includes important performance and product enhancements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/azure-devops-version-5233
- https://docs.exalate.com/docs/servicenow-version-5233
- https://docs.exalate.com/docs/zendesk-version-5233
- https://docs.exalate.com/docs/github-version-5233
- https://docs.exalate.com/docs/salesforce-version-5233

- Maintenance Window: The maintenance is scheduled to take place between 10:30 AM CET and 6 PM CET. During this time, updates will be applied to all customer nodes using the Zendesk, Azure DevOps, Github, Salesforce, ServiceNow.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 24, 19:43 CET
Mar 24, 2025
Security Maintenance Update
Completed - The scheduled maintenance has been completed.
Mar 24, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 10:00 CET
Scheduled - Scheduled Security Maintenance

📅 Date: 24/03/2025
🕒 Time: 10 AM CET
⏳ Expected Duration: 11 hours

We will be performing a security maintenance update to enhance system stability and protection. During this period, services will remain operational, though there may be a brief 1-3 minute restart of the service.

🔹 What to Expect:

- Services along the queue may experience minor delays.
- Customers may notice a short 3-minute interruption at some point during the maintenance window.
- There is nothing to worry about, everything will resume automatically.

We appreciate your patience and will update this page once the maintenance is complete.
If you have any questions, please contact our Support team.

🔒 Exalate Team
Mar 14, 18:28 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Upgrade of Exalate for Jira Cloud to 5.23.0 version
Completed - The scheduled maintenance has been completed.
Mar 19, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 CET
Scheduled - This upgrade for Jira Cloud includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/jira-cloud-version-5230

- Maintenance Window: The maintenance is scheduled to take place between 10 AM CET and 9 PM CET. During this time, updates will be applied to all customer nodes using the Jira Cloud.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 18, 19:07 CET
Mar 18, 2025
Upgrade of Exalate for Salesforce and ServiceNow to 5.23.0 version
Completed - The scheduled maintenance has been completed.
Mar 18, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:00 CET
Scheduled - This upgrade for Salesforce and ServiceNow includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/servicenow-version-5230
- https://docs.exalate.com/docs/salesforce-version-5230

- Maintenance Window: The maintenance is scheduled to take place between 10 AM CET and 2 PM CET. During this time, updates will be applied to all customer nodes using the Salesforce and ServiceNow.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 17, 18:46 CET
Mar 17, 2025
Upgrade of Exalate for Azure DevOps, Zendesk, Github to 5.23.0 version
Completed - The scheduled maintenance has been completed.
Mar 17, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 CET
Scheduled - This upgrade for Azure DevOps, Zendesk, Github includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/azure-devops-5230
- https://docs.exalate.com/docs/zendesk-version-5230
- https://docs.exalate.com/docs/github-version-5230

- Maintenance Window: The maintenance is scheduled to take place between 10 AM CET and 1 PM CET. During this time, updates will be applied to all customer nodes using the Azure DevOps, Zendesk, Github.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 14, 18:22 CET
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Database maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 07:00 CET
Scheduled - We will be performing a database maintenance to improve system performance and reliability. During this period, existing services will remain operational, but certain processes will be temporary impacted

Maintenance window: Sceduele between 7:00 AM CET - 8:00 AM CET 14/03/2025

Impacted services: Minor disruption on Exalate nodes running on GKE (No expected operational impact)

We appreciate your patience and will update this page once the maintenance is completed. If you have any questions please reach out to our Support team.
Feb 24, 13:41 CET
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