All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
100.0 % uptime
Today
Exalate Console ? Operational
90 days ago
100.0 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) ? Operational
Hosting platform ? Operational
connect.exalate.cloud ? Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Operational
90 days ago
100.0 % uptime
Today
Synchronisation node Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host ? Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support ? Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Service Now Operational
90 days ago
100.0 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
Exalate for GitHub Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Exalate for SalesForce ? Operational
90 days ago
100.0 % uptime
Today
Exalate.com website ? Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshdesk Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshservice Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Upgrade of Exalate for Freshdesk and Freshservice to 5.28.2 version
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 12:00 CEST
Scheduled - This upgrade for Freshdesk and Freshservice includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/freshdesk-version-5282
- https://docs.exalate.com/docs/freshservice-version-5282

- Maintenance Window: The maintenance is scheduled to take place between 12 PM CEST and 1 PM CEST. During this time, updates will be applied to all customer nodes using the Freshdesk and Freshservice.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Sep 14, 21:25 CEST
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Jira Cloud IssueLinks being Removed
Resolved - The issue affecting Jira Cloud issue links has been fully resolved. A detailed postmortem will be published soon outlining the root cause and preventive measures being implemented.
Sep 5, 13:56 CEST
Monitoring - We identified the affected instances and provided remediation steps to all affected clients to restore the removed links.
Aug 31, 21:00 CEST
Update - All nodes have been moved from the affected version and a workaround to remediate the possible effects on issue links is being investigated.
Aug 29, 23:04 CEST
Identified - The issue has been identified and we are performing remediation actions.
Aug 29, 18:57 CEST
Investigating - We are investigating a problem where IssueLinks are being removed from Jira cloud tickets. Progress and actions will be notified accordingly, if you encountered this problem please reach us on support portal.
Aug 29, 18:18 CEST
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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