HotFix Release for Exalate Classic for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice and Jira Cloud Headless to 5.34.1 version
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 2026 - 12:00 CEST
Scheduled - This upgrade for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice and Jira Cloud Headless includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/salesforce-version-5-34-1/7985
- https://community.exalate.com/t/servicenow-version-5-34-1/7986
- https://community.exalate.com/t/asana-version-5-34-1/7987
- https://community.exalate.com/t/freshdesk-version-5-34-1/7988
- https://community.exalate.com/t/freshservice-version-5-34-1/7989
- Jira Cloud Headless - skipped, will be covered in scope of the next New Exalate release.

- Maintenance Window: The maintenance is scheduled to take place between 12PM CET and 20PM CET. During this time, updates will be applied to all customer nodes using the Salesforce, ServiceNow, Asana, Freshdesk, Freshservice and Jira Cloud Headless connectores.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
May 13, 2026 12:00-20:00 CEST

About This Site

Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
99.94 % uptime
Today
Exalate Console Operational
90 days ago
99.94 % uptime
Today
Exalate Cloud Operational
90 days ago
99.92 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
99.92 % uptime
Today
Jira Cloud Operational
90 days ago
99.94 % uptime
Today
Synchronisation node Operational
90 days ago
99.94 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
99.94 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
99.94 % uptime
Today
Service Now Under Maintenance
90 days ago
99.94 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Under Maintenance
90 days ago
99.94 % uptime
Today
GitHub Operational
90 days ago
99.94 % uptime
Today
Exalate for GitHub Operational
90 days ago
99.94 % uptime
Today
Salesforce Under Maintenance
90 days ago
99.94 % uptime
Today
Exalate for SalesForce Under Maintenance
90 days ago
99.94 % uptime
Today
Exalate.com website Operational
90 days ago
99.96 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Under Maintenance
90 days ago
99.94 % uptime
Today
Freshdesk Under Maintenance
90 days ago
99.94 % uptime
Today
Exalate for Freshservice in Exalate Cloud Under Maintenance
90 days ago
99.94 % uptime
Today
Freshservice Under Maintenance
90 days ago
99.94 % uptime
Today
Exalate.app Operational
90 days ago
99.97 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

Unresolved incident: HotFix Release for Exalate Classic for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice and Jira Cloud Headless to 5.34.1 version.

May 12, 2026
Upgrade of Exalate for Azure DevOps, Github, Zendesk to 5.34.1 version
Completed - The scheduled maintenance has been completed.
May 12, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 12:00 CEST
Scheduled - This upgrade for Azure DevOps, Github, Zendesk improvements.

For detailed information, please refer to the release notes:
- https://community.exalate.com/t/github-version-5-34-1/7969;
- https://community.exalate.com/t/zendesk-version-5-34-1/7970;
- https://community.exalate.com/t/azure-devops-version-5-34-1/7971;

- Maintenance Window: The maintenance is scheduled to take place between 12:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using Azure DevOps, Github, Zendesk.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
May 11, 21:25 CEST
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Upgrade of New Exalate to 3.6.1 version
Completed - The scheduled maintenance has been completed.
May 5, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 12:00 CEST
Scheduled - This upgrade for New Exalate includes bugfix.

Release notes:

- https://community.exalate.com/t/new-exalate-version-3-6-1/7952;

- Maintenance Window: The maintenance is scheduled to take place between 12 CET and 13 CET, the service will experience a brief interruption of approximately 3-5 minutes.
May 4, 16:15 CEST
May 4, 2026
Some exalate cloud nodes unavailable
Resolved - The system has been under close observation and it has been stable. We will provide a post-mortem to the incident in due course.
May 4, 23:28 CEST
Monitoring - All nodes are operational, our cloud team continues to review the affected cluster and work on its maintenance.
May 4, 20:50 CEST
Update - affected nodes are recovering while our cloud team continues to work on the issue.
May 4, 17:53 CEST
Identified - Our cloud team has identified the root cause and is actively engaged in rectifying it.
May 4, 16:50 CEST
Update - We are continuing to investigate this issue.
May 4, 15:42 CEST
Update - We are continuing to investigate this issue.
May 4, 15:41 CEST
Investigating - We have reports of some Exlate cloud nodes being unavailable. Our team is currently investigating the issue.
May 4, 15:24 CEST
Upgrade of New Exalate to 3.6.0 version
Completed - The scheduled maintenance has been completed.
May 4, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 12:00 CEST
Scheduled - This upgrade for New Exalate includes improvements.

Release notes:

- https://community.exalate.com/t/new-exalate-version-3-6-0/7949

- Maintenance Window: The maintenance is scheduled to take place between 12 CET and 13 CET. During this time, updates will be applied to all customer nodes using the New Exalate.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Apr 30, 17:16 CEST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Upgrade of New Exalate to 3.5 version
Completed - The scheduled maintenance has been completed.
Apr 30, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 12:00 CEST
Scheduled - This upgrade for New Exalate includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-5-0/7948

- Maintenance Window: The maintenance is scheduled to take place between 12 CET and 13 CET. During this time, updates will be applied to all customer nodes using the New Exalate.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Apr 30, 12:00 CEST
Apr 29, 2026
Upgrade of Exalate for Jira Cloud to 5.34.0 version
Completed - The scheduled maintenance has been completed.
Apr 29, 18:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 12:00 CEST
Scheduled - This upgrade for Jira Cloud includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-34-0/7945

- Maintenance Window: The maintenance is scheduled to take place between 12:00 CET and 20:00 CET. During this time, updates will be applied to all customer nodes using Jira Cloud.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Apr 29, 12:00 CEST
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