All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
100.0 % uptime
Today
Exalate Console Operational
90 days ago
100.0 % uptime
Today
Exalate Cloud Operational
90 days ago
99.92 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
99.92 % uptime
Today
Jira Cloud Operational
90 days ago
100.0 % uptime
Today
Synchronisation node Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Service Now Operational
90 days ago
100.0 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
Exalate for GitHub Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Exalate for SalesForce Operational
90 days ago
100.0 % uptime
Today
Exalate.com website Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshdesk Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshservice Operational
90 days ago
100.0 % uptime
Today
Exalate.app Operational
90 days ago
99.99 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2026
Exalate looping synchronizations in Jira Cloud forge app
Resolved - The deployment was completed successfully and the issue reported stands fully resolved.

A detailed RCA will be published in due course.
Jul 15, 00:14 CEST
Update - The deployment continues uninterrupted. We will update you in due course as soon as it is fully completed.
Jul 14, 20:55 CEST
Monitoring - The deployment of the hotfix: Exalate Classic 5.35.4 - Jira Cloud, in underway (https://community.exalate.com/t/jira-cloud-version-5-35-4/8215). The deployment is being closely monitored for any anomalies. We will update you in an hour.
Jul 14, 19:41 CEST
Update - The QA and testing is taking slightly longer than expected, but we expect to start the deployment within the next hour. We will update you before starting this.
Jul 14, 18:11 CEST
Update - We are still on course for the patch deployment and the release is going through additional QA validation now (required for a full production deployment). We expect to have the next update within an hour.
Jul 14, 16:24 CEST
Update - We have deployed the fix to a few select customers and validated results further. The mass rollout is being planned right now. We will update you within the next hour about progress.
Jul 14, 14:51 CEST
Update - The fix is ready and we are working on the deployment approach with minimal impact for customers. It will be systematically rolled out to all clients. We will provide an update in the next hour about the deployment.
Jul 14, 13:39 CEST
Update - We are still testing the fix and results are still good. We are close to finalizing it. Next update will be within the hour.
Jul 14, 12:11 CEST
Update - The new fix has been created and initial tests are promising. We are deep in QA with the new fix and will provide an update within the hour about the results.
The inconvenience is regretted.
Jul 14, 11:09 CEST
Update - Unfortunately, the testing of the fix revealed an unexpected issue and we are now fine tuning the fix in order ensure that it incorporates all possible use cases. We will have an update for you in an hour.
Jul 14, 10:11 CEST
Update - The fix is currently being validated to find the best approach forward. We will provide another update within the hour.
Jul 14, 09:05 CEST
Identified - The root cause has been identified and we are working on a fix. Please expect another update within an hour.
Jul 14, 06:58 CEST
Update - We continue to investigate this issue with our engineers to determine the root cause.
Jul 14, 01:48 CEST
Investigating - We've received multiple reports of syncs looping after update to the new Jira Cloud forge app. Our initial investigation leads us to believe this is happening due to the change in the Proxy User account. We are actively working on determining the root cause and applying a fix.
Jul 14, 00:15 CEST
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Upgrade of Exalate for New Exalate to 4.1.0 version
Completed - The scheduled maintenance has been completed.
Jul 9, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 12:00 CEST
Scheduled - We’re introducing a new update for New Exalate with improvements to the import flow and a range of fixes addressing stability and usability issues.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-4-1/8203;

Maintenance Window: The maintenance is scheduled to take place between 12 CET and 13 CET.
Jul 8, 16:58 CEST
Upgrade of Exalate for New Exalate to 4.1.0 version
Completed - The scheduled maintenance has been completed.
Jul 9, 14:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:45 CEST
Scheduled - We’re introducing a new update for New Exalate with improvements to the import flow and a range of fixes addressing stability and usability issues.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-4-1/8203;

Maintenance Window: The maintenance is scheduled to take place between 12 CET and 13 CET.
Jul 9, 13:43 CEST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
New Exalate maintenance window
Completed - The scheduled maintenance has been completed.
Jul 3, 05:00 CEST
Update - Maintenance proceeding according to the plan. 2 hours were added to the window in order to complete all the necessary steps and validations correctly.
Jul 3, 02:42 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 01:00 CEST
Scheduled - Maintenance window for exalate.app, which bill be held between 1 AM and 3 AM CET.

Once the actions are completed, we will inform through this channel.

Kind regards
Jul 2, 21:36 CEST
Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

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