- Maintenance Window: The maintenance is scheduled to take place between 11:15 CET and 16:15 CET. During this time, updates will be applied to all customer nodes using Github, Zendesk and Azure DevOps. - Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Apr 27, 202611:15-16:15 CEST
Completed -
The scheduled maintenance has been completed.
Apr 16, 13:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:30 CEST
Scheduled -
This update for New Exalate centered on the launch of the Sync Panel browser extension, which enables users to manually sync items directly from the browser without logging in to the Exalate app, along with improvements to visibility, overall platform stability and bug fixes.
For detailed information, please refer to the release notes:
Resolved -
The application has been running smoothly without any issues and we do not see any anomalies. A post-mortem will be provided in due course.
Apr 15, 14:16 CEST
Monitoring -
The technical issues have been fully resolved and the app is up and running now. We are closely monitoring the situation.
Apr 15, 12:16 CEST
Identified -
We have identified the root cause of the issue and are currently working on a fix.
Apr 15, 11:04 CEST
Investigating -
We are currently investigating an issue where the workspaces page is not loading. The sync is not affected, only the UI of New Exalate is not loading.
Apr 15, 11:03 CEST