All Systems Operational

About This Site

Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
99.94 % uptime
Today
Exalate Console Operational
90 days ago
99.94 % uptime
Today
Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
99.94 % uptime
Today
Jira Cloud Operational
90 days ago
99.94 % uptime
Today
Synchronisation node Operational
90 days ago
99.94 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
99.94 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
99.94 % uptime
Today
Service Now Operational
90 days ago
99.94 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
GitHub Operational
90 days ago
99.94 % uptime
Today
Exalate for GitHub Operational
90 days ago
99.94 % uptime
Today
Salesforce Operational
90 days ago
99.94 % uptime
Today
Exalate for SalesForce Operational
90 days ago
99.94 % uptime
Today
Exalate.com website Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
Freshdesk Operational
90 days ago
99.94 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
Freshservice Operational
90 days ago
99.94 % uptime
Today
SyncRoom Operational
90 days ago
99.93 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026
Upgrade of Exalate for New Exalate to 3.2.0 version
Completed - The scheduled maintenance has been completed.
Mar 11, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 11:30 CET
Scheduled - This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-2/7809.

The maintenance is scheduled to take place between 11:30 CET and 14:00 CET.
Mar 10, 15:16 CET
Mar 10, 2026
Upgrade of Exalate for Zendesk to 5.32.1 version
Completed - The scheduled maintenance has been completed.
Mar 10, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:30 CET
Scheduled - This upgrade for Zendesk includes important improvement.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/zendesk-version-5-32-1/7796.

- Maintenance Window: The maintenance is scheduled to take place between 11:30 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 6, 15:13 CET
Mar 9, 2026
Some exalate cloud nodes unavailable
Resolved - After close monitoring, we consider the issue fully resolved. An RCA would be published here in due course.
Mar 9, 10:00 CET
Monitoring - The issue has been fully rectified and all nodes are fully restored. We are closely monitoring the situation.
Mar 9, 08:20 CET
Identified - Our cloud team has identified the root cause and is actively engaged in rectifying it.
Mar 9, 08:11 CET
Investigating - We have reports of some Exlate cloud nodes being unavailable. Our team is currently investigating the issue.
Mar 9, 07:59 CET
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Upgrade of New Exalate - Version 3.1.0
Completed - The scheduled maintenance has been completed.
Mar 5, 13:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 11:30 CET
Scheduled - This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-1-0/7795;

The maintenance is scheduled to take place between 11:30 CET and 13:30 CET.
Mar 4, 18:17 CET
Mar 4, 2026
Upgrade of Exalate for Jira Cloud to 5.32.0 version
Completed - The scheduled maintenance has been completed.
Mar 4, 20:00 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 4, 18:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 10:00 CET
Scheduled - This upgrade for Jira Cloud includes important improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-32-0/7792

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 20:00 CET. During this time, updates will be applied to all customer nodes using Jira Cloud.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 3, 17:08 CET
Mar 3, 2026
Upgrade of Exalate for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice to 5.32.0 version
Completed - The scheduled maintenance has been completed.
Mar 3, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 10:00 CET
Scheduled - This upgrade for Salesforce, ServiceNow, Asana, Freshdesk, and Freshservice includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

Salesforce - https://community.exalate.com/t/salesforce-version-5-32-0/7777
ServiceNow - https://community.exalate.com/t/servicenow-5-32-0/7778
Asana - https://community.exalate.com/t/asana-version-5-32-0/7779
Freshdesk - https://community.exalate.com/t/freshdesk-version-5-32-0/7780
Freshservice - https://community.exalate.com/t/freshservice-version-5-32-0/7781

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using Salesforce, ServiceNow, Asana, Freshdesk, Freshservice.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 2, 16:57 CET
Mar 2, 2026
Upgrade of Exalate for Azure DevOps, Github, Zendesk to 5.32.0 version
Completed - The scheduled maintenance has been completed.
Mar 2, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 11:00 CET
Scheduled - This upgrade for Azure DevOps, GitHub, and Zendesk includes important improvements.

For detailed information, please refer to the release notes:

-https://community.exalate.com/t/azure-devops-version-5-32-0/7771;
-https://community.exalate.com/t/zendesk-version-5-32-0/7772;
-https://community.exalate.com/t/github-version-5-32-0/7773

- Maintenance Window: The maintenance is scheduled to take place between 11.00 CET and 15.00 CET. During this time, updates will be applied to all customer nodes using Azure DevOps, GitHub, and Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Feb 27, 16:57 CET
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage