All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
100.0 % uptime
Today
Exalate Console Operational
90 days ago
100.0 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Operational
90 days ago
100.0 % uptime
Today
Synchronisation node Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Service Now Operational
90 days ago
100.0 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
Exalate for GitHub Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Exalate for SalesForce Operational
90 days ago
100.0 % uptime
Today
Exalate.com website Operational
90 days ago
99.96 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshdesk Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshservice Operational
90 days ago
100.0 % uptime
Today
Exalate.app Operational
90 days ago
99.98 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 13, 2026
Exalate Website Unavailable
Resolved - This incident has been resolved.
Mar 13, 19:19 CET
Monitoring - We have identified and mitigated the issue that was causing performance degradation and intermittent unavailability of the Exalate.com website.

After implementing mitigation measures, the website is now fully accessible and performing as expected. We have confirmed that Exalate.app, individual Nodes, and all active integrations remained unaffected throughout this incident.

Our team will continue to monitor the situation closely to ensure continued stability. We will provide further updates only if the situation changes.
Mar 13, 15:31 CET
Update - Update:
We are continuing to investigate the performance issues affecting Exalate.com. We have identified an ongoing incident with our hosting provider, Hostinger, and are currently verifying the extent of the impact on our services.

You can track their status directly here: https://statuspage.hostinger.com

We will provide another update as soon as we have more information, or within the next 4 hours.
Mar 13, 14:03 CET
Investigating - We are currently investigating an issue causing the Exalate website to be temporarily unavailable. Our team is actively working to identify the root cause and restore access as quickly as possible.

This issue is strictly isolated to the Exalate.com webpage. Please note that Exalate.app and individual Nodes are not affected, and there is no impact on active integrations.

We will provide an update within 4 hours, or sooner if new information becomes available.
Mar 13, 12:56 CET
Mar 12, 2026

No incidents reported.

Mar 11, 2026
Upgrade of Exalate for New Exalate to 3.2.0 version
Completed - The scheduled maintenance has been completed.
Mar 11, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 11:30 CET
Scheduled - This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-2/7809.

The maintenance is scheduled to take place between 11:30 CET and 14:00 CET.
Mar 10, 15:16 CET
Mar 10, 2026
Upgrade of Exalate for Zendesk to 5.32.1 version
Completed - The scheduled maintenance has been completed.
Mar 10, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:30 CET
Scheduled - This upgrade for Zendesk includes important improvement.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/zendesk-version-5-32-1/7796.

- Maintenance Window: The maintenance is scheduled to take place between 11:30 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 6, 15:13 CET
Mar 9, 2026
Some exalate cloud nodes unavailable
Resolved - After close monitoring, we consider the issue fully resolved. An RCA would be published here in due course.
Mar 9, 10:00 CET
Monitoring - The issue has been fully rectified and all nodes are fully restored. We are closely monitoring the situation.
Mar 9, 08:20 CET
Identified - Our cloud team has identified the root cause and is actively engaged in rectifying it.
Mar 9, 08:11 CET
Investigating - We have reports of some Exlate cloud nodes being unavailable. Our team is currently investigating the issue.
Mar 9, 07:59 CET
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Upgrade of New Exalate - Version 3.1.0
Completed - The scheduled maintenance has been completed.
Mar 5, 13:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 11:30 CET
Scheduled - This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-1-0/7795;

The maintenance is scheduled to take place between 11:30 CET and 13:30 CET.
Mar 4, 18:17 CET
Mar 4, 2026
Upgrade of Exalate for Jira Cloud to 5.32.0 version
Completed - The scheduled maintenance has been completed.
Mar 4, 20:00 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 4, 18:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 10:00 CET
Scheduled - This upgrade for Jira Cloud includes important improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-32-0/7792

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 20:00 CET. During this time, updates will be applied to all customer nodes using Jira Cloud.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 3, 17:08 CET
Mar 3, 2026
Upgrade of Exalate for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice to 5.32.0 version
Completed - The scheduled maintenance has been completed.
Mar 3, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 10:00 CET
Scheduled - This upgrade for Salesforce, ServiceNow, Asana, Freshdesk, and Freshservice includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

Salesforce - https://community.exalate.com/t/salesforce-version-5-32-0/7777
ServiceNow - https://community.exalate.com/t/servicenow-5-32-0/7778
Asana - https://community.exalate.com/t/asana-version-5-32-0/7779
Freshdesk - https://community.exalate.com/t/freshdesk-version-5-32-0/7780
Freshservice - https://community.exalate.com/t/freshservice-version-5-32-0/7781

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using Salesforce, ServiceNow, Asana, Freshdesk, Freshservice.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 2, 16:57 CET
Mar 2, 2026
Upgrade of Exalate for Azure DevOps, Github, Zendesk to 5.32.0 version
Completed - The scheduled maintenance has been completed.
Mar 2, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 11:00 CET
Scheduled - This upgrade for Azure DevOps, GitHub, and Zendesk includes important improvements.

For detailed information, please refer to the release notes:

-https://community.exalate.com/t/azure-devops-version-5-32-0/7771;
-https://community.exalate.com/t/zendesk-version-5-32-0/7772;
-https://community.exalate.com/t/github-version-5-32-0/7773

- Maintenance Window: The maintenance is scheduled to take place between 11.00 CET and 15.00 CET. During this time, updates will be applied to all customer nodes using Azure DevOps, GitHub, and Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Feb 27, 16:57 CET
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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