All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
99.94 % uptime
Today
Exalate Console Operational
90 days ago
99.94 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Operational
90 days ago
99.94 % uptime
Today
Synchronisation node Operational
90 days ago
99.94 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
99.94 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
99.94 % uptime
Today
Service Now Operational
90 days ago
99.94 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
GitHub Operational
90 days ago
99.94 % uptime
Today
Exalate for GitHub Operational
90 days ago
99.94 % uptime
Today
Salesforce Operational
90 days ago
99.94 % uptime
Today
Exalate for SalesForce Operational
90 days ago
99.94 % uptime
Today
Exalate.com website Operational
90 days ago
99.96 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
Freshdesk Operational
90 days ago
99.94 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
99.94 % uptime
Today
Freshservice Operational
90 days ago
99.94 % uptime
Today
Exalate.app Operational
90 days ago
99.98 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2026

No incidents reported today.

Apr 2, 2026
Some Exalate Nodes are currently unreachable
Resolved - This incident has been resolved.
Apr 2, 23:26 CEST
Monitoring - All nodes have been successfully restored.
Our team is closely monitoring the system to ensure continued stability.
Apr 2, 21:18 CEST
Update - We continue with the restoration efforts.
Some nodes are already available.

Next update will be within 2 hours or as soon as we have any relevant update.
Apr 2, 20:25 CEST
Identified - The issue was identified and we are currently working on restoring the nodes as soon as possible.

Next update within 2 hours or as soon as we have any relevant updates
Apr 2, 18:37 CEST
Investigating - We are investigating some Exalate nodes being unavailable.
We will be providing an update shortly on the investigation.

Next update within 2 hours - or as soon as we have any relevant updates
Apr 2, 17:41 CEST
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Scheduled maintenance for Exalate Classic for Zendesk
Completed - The scheduled maintenance has been completed.
Mar 30, 14:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 11:30 CEST
Scheduled - We will be performing scheduled maintenance on Exalate for Zendesk. During this window, platform maintenance activities will take place across customer nodes.

Maintenance Window: 11:30 – 14:30 CET

All customer nodes running Zendesk will receive updates during this period.

Service Impact for Your Instance:
Your instance will experience a brief interruption of approximately 3–5 minutes during a scheduled restart. Outside of this short window, no additional downtime is expected.

We appreciate your patience. If you have any questions, please reach out to our support team.
Mar 27, 13:46 CET
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Upgrade of Exalate for New Exalate to 3.3.0 version
Completed - The scheduled maintenance has been completed.
Mar 26, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 11:30 CET
Scheduled - This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-3/7856.

The maintenance is scheduled to take place between 11:30 CET and 15:00 CET.
Mar 25, 18:50 CET
Upgrade of Exalate for Jira Cloud to 5.33.0 version
Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:00 CET
Scheduled - This upgrade for Jira Cloud includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-33-0/7852.

- Maintenance Window: The maintenance is scheduled to take place between 10 CET and 19 CET. During this time, updates will be applied to all customer nodes using Jira Cloud.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 24, 16:01 CET
Mar 25, 2026
Mar 24, 2026
Upgrade of Exalate Classic for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice to 5.33 version
Completed - The scheduled maintenance has been completed.
Mar 24, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 11:00 CET
Scheduled - This upgrade for Salesforce, ServiceNow, Asana, Freshdesk, and Freshservice includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

Salesforce - https://community.exalate.com/t/salesforce-version-5-33-0/7833;
ServiceNow - https://community.exalate.com/t/servicenow-version-5-33-0/7834;
Asana - https://community.exalate.com/t/asana-version-5-33-0/7835;
Freshdesk - https://community.exalate.com/t/freshdesk-version-5-33-0/7836;
Freshservice - https://community.exalate.com/t/freshservice-version-5-33-0/7838

- Maintenance Window: The maintenance is scheduled to take place between 11:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using the connectors
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 23, 15:15 CET
Mar 23, 2026
Upgrade of Exalate Classic for GitHub, Zendesk, Azure DevOps, and Azure DevOps-on-premise to 5.33 version
Completed - The scheduled maintenance has been completed.
Mar 23, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 11:00 CET
Scheduled - This upgrade for GitHub, Zendesk, Azure DevOps, and Azure DevOps-on-premise includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- GitHub - https://community.exalate.com/t/github-version-5-33-0/7830
- Zendesk - https://community.exalate.com/t/zendesk-version-5-33-0/7831
- Azure DevOps / Azure DevOps on-premise - https://community.exalate.com/t/azure-devops-version-5-33-0/7832

- Maintenance Window: The maintenance is scheduled to take place between 11:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using the GitHub, Zendesk, Azure DevOps, and Azure DevOps-on-premise connectors
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 20, 19:45 CET
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

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