Upgrade of Exalate for Jira Cloud to 5.33.0 version
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 2026 - 10:00 CET
Scheduled - This upgrade for Jira Cloud includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-33-0/7852.

- Maintenance Window: The maintenance is scheduled to take place between 10 CET and 19 CET. During this time, updates will be applied to all customer nodes using Jira Cloud.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 25, 2026 10:00-21:00 CET

About This Site

Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
100.0 % uptime
Today
Exalate Console Operational
90 days ago
100.0 % uptime
Today
Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
100.0 % uptime
Today
Jira Cloud Under Maintenance
90 days ago
100.0 % uptime
Today
Synchronisation node Under Maintenance
90 days ago
100.0 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
100.0 % uptime
Today
Service Now Operational
90 days ago
100.0 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
100.0 % uptime
Today
Exalate for GitHub Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Exalate for SalesForce Operational
90 days ago
100.0 % uptime
Today
Exalate.com website Operational
90 days ago
99.96 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshdesk Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
100.0 % uptime
Today
Freshservice Operational
90 days ago
100.0 % uptime
Today
Exalate.app Operational
90 days ago
99.98 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upgrade of Exalate for New Exalate to 3.3.0 version Mar 26, 2026 11:30-15:00 CET

This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-3/7856.

The maintenance is scheduled to take place between 11:30 CET and 15:00 CET.
Posted on Mar 25, 2026 - 18:50 CET
Mar 25, 2026

Unresolved incident: Upgrade of Exalate for Jira Cloud to 5.33.0 version.

Mar 24, 2026
Upgrade of Exalate Classic for Salesforce, ServiceNow, Asana, Freshdesk, Freshservice to 5.33 version
Completed - The scheduled maintenance has been completed.
Mar 24, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 11:00 CET
Scheduled - This upgrade for Salesforce, ServiceNow, Asana, Freshdesk, and Freshservice includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

Salesforce - https://community.exalate.com/t/salesforce-version-5-33-0/7833;
ServiceNow - https://community.exalate.com/t/servicenow-version-5-33-0/7834;
Asana - https://community.exalate.com/t/asana-version-5-33-0/7835;
Freshdesk - https://community.exalate.com/t/freshdesk-version-5-33-0/7836;
Freshservice - https://community.exalate.com/t/freshservice-version-5-33-0/7838

- Maintenance Window: The maintenance is scheduled to take place between 11:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using the connectors
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 23, 15:15 CET
Mar 23, 2026
Upgrade of Exalate Classic for GitHub, Zendesk, Azure DevOps, and Azure DevOps-on-premise to 5.33 version
Completed - The scheduled maintenance has been completed.
Mar 23, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 11:00 CET
Scheduled - This upgrade for GitHub, Zendesk, Azure DevOps, and Azure DevOps-on-premise includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- GitHub - https://community.exalate.com/t/github-version-5-33-0/7830
- Zendesk - https://community.exalate.com/t/zendesk-version-5-33-0/7831
- Azure DevOps / Azure DevOps on-premise - https://community.exalate.com/t/azure-devops-version-5-33-0/7832

- Maintenance Window: The maintenance is scheduled to take place between 11:00 CET and 16:00 CET. During this time, updates will be applied to all customer nodes using the GitHub, Zendesk, Azure DevOps, and Azure DevOps-on-premise connectors
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Mar 20, 19:45 CET
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Exalate App unavailable
Resolved - All systems are functional. We will be providing a post-mortem of the incident here in due course.
Mar 16, 18:13 CET
Monitoring - The services are fully functional again. We are very closely monitoring the situation.
Mar 16, 17:09 CET
Identified - We have identified the problem and the team is working to rectify this. We will provide an update of progress shortly.
Mar 16, 16:56 CET
Investigating - We are investigating reports by some users that the Exalate app is not available right now.
Mar 16, 16:13 CET
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Exalate Website Unavailable
Resolved - This incident has been resolved.
Mar 13, 19:19 CET
Monitoring - We have identified and mitigated the issue that was causing performance degradation and intermittent unavailability of the Exalate.com website.

After implementing mitigation measures, the website is now fully accessible and performing as expected. We have confirmed that Exalate.app, individual Nodes, and all active integrations remained unaffected throughout this incident.

Our team will continue to monitor the situation closely to ensure continued stability. We will provide further updates only if the situation changes.
Mar 13, 15:31 CET
Update - Update:
We are continuing to investigate the performance issues affecting Exalate.com. We have identified an ongoing incident with our hosting provider, Hostinger, and are currently verifying the extent of the impact on our services.

You can track their status directly here: https://statuspage.hostinger.com

We will provide another update as soon as we have more information, or within the next 4 hours.
Mar 13, 14:03 CET
Investigating - We are currently investigating an issue causing the Exalate website to be temporarily unavailable. Our team is actively working to identify the root cause and restore access as quickly as possible.

This issue is strictly isolated to the Exalate.com webpage. Please note that Exalate.app and individual Nodes are not affected, and there is no impact on active integrations.

We will provide an update within 4 hours, or sooner if new information becomes available.
Mar 13, 12:56 CET
Mar 12, 2026

No incidents reported.

Mar 11, 2026
Upgrade of Exalate for New Exalate to 3.2.0 version
Completed - The scheduled maintenance has been completed.
Mar 11, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 11:30 CET
Scheduled - This upgrade includes important improvements and bug fixes.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/new-exalate-version-3-2/7809.

The maintenance is scheduled to take place between 11:30 CET and 14:00 CET.
Mar 10, 15:16 CET
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