All Systems Operational

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Welcome to exalate's status page

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
90 days ago
99.85 % uptime
Today
Exalate Console Operational
90 days ago
99.85 % uptime
Today
Exalate Cloud Operational
90 days ago
99.85 % uptime
Today
connect.exalate.net (mapper) Operational
Hosting platform Operational
connect.exalate.cloud Operational
90 days ago
99.85 % uptime
Today
Jira Cloud Operational
90 days ago
99.85 % uptime
Today
Synchronisation node Operational
90 days ago
99.85 % uptime
Today
Table Grid Next Generation Operational
90 days ago
100.0 % uptime
Today
Table Grid Cloud - Server Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Documentation Host Operational
90 days ago
100.0 % uptime
Today
Exalate Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Next Generation - Documentation Operational
90 days ago
100.0 % uptime
Today
Table Grid Editor Documentation Operational
90 days ago
100.0 % uptime
Today
Pivot Documentation Operational
90 days ago
100.0 % uptime
Today
Exalate Support Operational
90 days ago
100.0 % uptime
Today
Azure DevOps Operational
90 days ago
99.85 % uptime
Today
Exalate for Azure DevOps Operational
90 days ago
99.85 % uptime
Today
Service Now Operational
90 days ago
99.85 % uptime
Today
Exalate for ServiceNow in Exalate Cloud Operational
90 days ago
99.85 % uptime
Today
GitHub Operational
90 days ago
99.85 % uptime
Today
Exalate for GitHub Operational
90 days ago
99.85 % uptime
Today
Salesforce Operational
90 days ago
99.85 % uptime
Today
Exalate for SalesForce Operational
90 days ago
99.85 % uptime
Today
Exalate.com website Operational
90 days ago
100.0 % uptime
Today
Exalate for Freshdesk in Exalate Cloud Operational
90 days ago
99.85 % uptime
Today
Freshdesk Operational
90 days ago
99.85 % uptime
Today
Exalate for Freshservice in Exalate Cloud Operational
90 days ago
99.85 % uptime
Today
Freshservice Operational
90 days ago
99.85 % uptime
Today
SyncRoom Operational
90 days ago
99.8 % uptime
Today
Exalate Community Operational
90 days ago
100.0 % uptime
Today
Aida Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upgrade of Exalate for Azure DevOps, Azure DevOps Server, Asana, Jira Cloud Headless to 5.31.1 version Feb 4, 2026 10:00-15:00 CET

This upgrade for Azure DevOps, Azure DevOps Server, Asana and Jira Cloud Headless includes important bug fix.

For detailed information, please refer to the release notes:

Azure DevOps - https://community.exalate.com/t/azure-version-5-31-1/7702;

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using Azure DevOps, Azure DevOps Server, Asana, Jira Cloud Headless.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Posted on Feb 03, 2026 - 17:23 CET
Feb 4, 2026

No incidents reported today.

Feb 3, 2026
Upgrade of Exalate for Jira Cloud to 5.31.1 version
Completed - The scheduled maintenance has been completed.
Feb 3, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 10:00 CET
Scheduled - This upgrade for Jira Cloud includes an important bug fix.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-31-1/7701;

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 18:00 CET. During this time, updates will be applied to all customer nodes using Jira Cloud.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Feb 2, 16:24 CET
Feb 2, 2026
Upgrade of Exalate for Freshservice, Freshdesk, GitHub and Zendesk to 5.31.1 version
Completed - The scheduled maintenance has been completed.
Feb 2, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 10:00 CET
Scheduled - This upgrade for Freshservice, Freshdesk, GitHub and Zendesk includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

Freshservice - https://community.exalate.com/t/freshservice-version-5-31-1/7688;
Freshdesk - https://community.exalate.com/t/freshdesk-version-5-31-1/7689;
GitHub - https://community.exalate.com/t/github-version-5-31-1/7691;
Zendesk - https://community.exalate.com/t/zendesk-version-5-31-1/7690

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using Freshservice, Freshdesk, GitHub and Zendesk.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Feb 1, 22:40 CET
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Upgrade of Exalate for ServiceNow to 5.31.1 version
Completed - The scheduled maintenance has been completed.
Jan 29, 15:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 11:00 CET
Scheduled - This upgrade for ServiceNow includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/servicenow-version-5-31-1/7686.

- Maintenance Window: The maintenance is scheduled to take place between 11:00 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using ServiceNow.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Jan 29, 10:50 CET
Upgrade of Exalate for Salesforce to 5.31.1 version
Completed - The scheduled maintenance has been completed.
Jan 29, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 10:00 CET
Scheduled - This upgrade for Salesforce includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/salesforce-version-5-31-1/7687;

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using Salesforce.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Jan 28, 12:43 CET
Jan 28, 2026
Upgrade of Exalate for Freshservice, ServiceNow, Freshdesk to 5.31.0 version
Completed - The scheduled maintenance has been completed.
Jan 28, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 10:00 CET
Scheduled - This upgrade for Freshservice, ServiceNow, Freshdesk includes important bug fixes and improvements.

For detailed information, please refer to the release notes:
- https://community.exalate.com/t/servicenow-version-5-31-0/7683;
- https://community.exalate.com/t/freshservice-version-5-31-0/7682;
- https://community.exalate.com/t/freshdesk-version-5-31-0/7681.

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using Freshservice, ServiceNow, Freshdesk .
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Jan 27, 17:43 CET
Jan 27, 2026
Upgrade of Exalate for Jira Cloud to 5.31.0 version
Completed - The scheduled maintenance has been completed.
Jan 27, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 CET
Scheduled - This upgrade for Jira Cloud includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/jira-cloud-version-5-31-0/7670;

- Maintenance Window: The maintenance is scheduled to take place between 10:00 CET and 18:00 CET. During this time, updates will be applied to all customer nodes using the Jira Cloud.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Jan 26, 16:31 CET
Jan 26, 2026
Upgrade of Exalate for Github, Zendesk, Azure DevOps to 5.31.0 version
Completed - The scheduled maintenance has been completed.
Jan 26, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 11:00 CET
Scheduled - This upgrade for Github, Zendesk, Azure DevOps includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://community.exalate.com/t/github-version-5-31-0/7666Zendesk;
- https://community.exalate.com/t/zendesk-version-5-31-0/7665Azure DevOps;
- https://community.exalate.com/t/azure-devops-version-5-31-0/7664.

- Maintenance Window: The maintenance is scheduled to take place between 11:00 CET and 15:00 CET. During this time, updates will be applied to all customer nodes using the Github, Zendesk, Azure DevOps.
- Service Impact for your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Jan 23, 14:57 CET
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Exalate.app page is not loading.
Resolved - This incident has been resolved.
Jan 23, 13:18 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 11:18 CET
Investigating - We have identify an incident with exalate.app that is currently not loading. We are currently investigating the issue and will be providing updates within the hour.
This is not affecting the sync of issues but the UI for exalate is currently unavailable.
Jan 23, 10:59 CET
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

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