Upgrade of Exalate for Zendesk to 5.28.5 version

Scheduled Maintenance Report for Exalate

Completed

The scheduled maintenance has been completed.
Posted Sep 24, 2025 - 10:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2025 - 06:00 CEST

Scheduled

This Patch Release for Zendesk includes important bug fixes.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/zendesk-version-5285

- Maintenance Window: The maintenance is scheduled to take place between 6 AM CEST and 11 AM CEST. During this time, updates will be applied to all customer nodes using the Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 1-3 minutes during a scheduled restart.
Posted Sep 23, 2025 - 21:12 CEST
This scheduled maintenance affected: Zendesk (Exalate Console).
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