Jira Cloud: Script Configuration Update Available

Incident Report for Exalate

Monitoring

We've released a configuration update for Jira Cloud connections running version 5.28.5.

Who is affected:
Customers using external script repositories in their Jira Cloud connections may experience script-related errors after upgrading to 5.28.5.

Resolution:
If you're experiencing issues with your scripts, please contact our support team at support@exalate.com - we'll assist you with a quick configuration update.

Status: We're actively monitoring and reaching out to affected customers.

Posted Oct 03, 2025 - 11:43 CEST

This incident affects: Jira Cloud (Synchronisation node).