Upgrade of Exalate for Salesforce and ServiceNow to 5.20.1 version

Scheduled Maintenance Report for Exalate

Completed

The scheduled maintenance has been completed.
Posted Dec 17, 2024 - 15:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2024 - 11:00 CET

Scheduled

This upgrade for Salesforce and ServiceNow includes important improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/salesforce-version-5201
- https://docs.exalate.com/docs/servicenow-version-5201

- Maintenance Window: The maintenance is scheduled to take place between 11AM CET and 3PM CET. During this time, updates will be applied to all customer nodes using the Salesforce and ServiceNow.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Posted Dec 16, 2024 - 16:35 CET
This scheduled maintenance affected: Service Now (Exalate for ServiceNow in Exalate Cloud) and Salesforce (Exalate for SalesForce).