Upgrade of Exalate for Zendesk to 5.29.4 version

Scheduled Maintenance Report for Exalate

Completed

The scheduled maintenance has been completed.
Posted Nov 26, 2025 - 15:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 26, 2025 - 12:00 CET

Scheduled

This Patch upgrade for Zendesk includes important improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/zendesk-version-5294

- Maintenance Window: The maintenance is scheduled to take place between 12 PM CET and 3 PM CET. During this time, updates will be applied to all customer nodes using the Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Posted Nov 25, 2025 - 20:43 CET
This scheduled maintenance affected: Zendesk (Exalate Console).