idalko Status - Exalate for Jira Cloud - a number of nodes suffer from high load of the underlying host.

Exalate for Jira Cloud - a number of nodes suffer from high load of the underlying host.

Incident Report for idalko

Resolved

This incident has been resolved.

Posted Nov 22, 2019 - 16:33 CET

Monitoring

The fix has been deployed and all affected nodes reviewed.

Posted Nov 21, 2019 - 21:20 CET

Identified

The problem has been identified, a fix created and is being deployed towards the Exalate cloud.

Posted Nov 21, 2019 - 13:46 CET

Update

We are continuing to investigate this issue.

Posted Nov 21, 2019 - 07:35 CET

Investigating

We are currently investigating the source of the high load.

Posted Nov 21, 2019 - 07:33 CET

This incident affected: Jira Cloud (Synchronisation node) and Exalate Cloud (Hosting platform).