Creating account on the support site is broken due to a captcha problem

Incident Report for idalko

Resolved

Service Desk upgraded to a version where the captcha problem is resolved

Posted Oct 17, 2020 - 12:09 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 17, 2020 - 11:33 CEST

Update

The problem is related to a bug in Jira
https://jira.atlassian.com/browse/JSDSERVER-6708

Posted Oct 17, 2020 - 11:33 CEST

Investigating

Users who want to create an account on our support portal, can't because the input field for the captcha is missing.

Posted Oct 17, 2020 - 11:31 CEST

This incident affected: Idalko Support.