Upgrade of Exalate for Github, ServiceNow, Zendesk to 5.27.0 version

Scheduled Maintenance Report for Exalate

Completed

The scheduled maintenance has been completed.
Posted Jul 23, 2025 - 14:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 23, 2025 - 10:00 CEST

Scheduled

This upgrade for Github, ServiceNow, Zendesk includes important bug fixes and improvements.

For detailed information, please refer to the release notes:

- https://docs.exalate.com/docs/servicenow-version-5270
- https://docs.exalate.com/docs/zendesk-version-5270
- https://docs.exalate.com/docs/github-version-5270

- Maintenance Window: The maintenance is scheduled to take place between 10 AM CET and 2 PM CET. During this time, updates will be applied to all customer nodes using the Github, ServiceNow, Zendesk.
- Service Impact for Your Instance: For your specific instance, the service will experience a brief interruption of approximately 3-5 minutes during a scheduled restart.
Posted Jul 22, 2025 - 17:50 CEST
This scheduled maintenance affected: Zendesk (Exalate Console), Service Now (Exalate for ServiceNow in Exalate Cloud), and GitHub (Exalate for GitHub).
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